Shipping, Delivery & Returns

Home Delivery

Currently we offer Home Delivery within 15km of Toowoomba CBD on purchases of $50 or more.

Your order will be delivered contact free, i.e. we will place your order at your front door, or in your mailbox if it will fit (or another place if you request us to do so in the comments at checkout), without any need for us to come in contact with you. 

Your order will be delivered the next business day. If it is placed over the weekend, it will be delivered the following Monday. 

Deliveries are usually made usually between 12-5pm. 

Home delivery is a flat rate of $15. 

Shipping

We dispatch orders every single business day.   All express orders placed prior to Midday Qld time on any business day will be shipped the same day.

All standard shipping orders will be dispatched the next business day. 

We use a combination of Australia Post and couriers for shipping your orders. 


Please double check your address is correct at checkout as unfortunately we cannot take responsibility for delivery to an incorrect address and there may be additional costs for a re-delivery.

Click & Collect

You can shop online an arrange to collect your order from our store. We will notify you by email to let you know that your order has been fulfilled and that it is ready to be collected. 

If your order is placed by 12 Midday, it will usually be available for collection that afternoon. 

 

Shipping Costs

All orders over $150 will be shipped for free.

We charge a flat rate of $9.95 for shipping anywhere in Australia and flat rate $14.95 for Australia Post Express Shipping. 

 

Returns

We will happily exchange your item/s or offer a store credit.   We do not refund unless items are faulty. 

The following Return Policy Conditions must met:

1. The items are returned within 14 days of the date of purchase.

2. Items must be in new and original condition as purchased, unworn, with all labels/stickers attached.  

3. Your tax invoice must be provided as proof of purchase.   We reserve the right to refuse exchange if item is damaged or if you simply change your mind.