Shipping & Delivery

Delivery

Currently we offer Delivery within 15km of Toowoomba CBD on purchases of $100 or more.

We can deliver to residential addresses, business addresses and also to local hospitals such as St Vincents and Toowoomba Base Hospital (provided they allow deliveries).

Your order will be delivered the next business day. If your order is placed over the weekend, it will be delivered the following Monday. 

Deliveries are usually made usually between 12-5pm. 

Delivery is a flat rate of $20. 

Shipping

We dispatch orders every single business day.   All express orders placed prior to Midday Qld time on any business day will be shipped the same day.

All standard shipping orders will be dispatched the next business day. 

We use a combination of Australia Post and couriers for shipping your orders. 

Shipping Costs

  • All orders over $150 will be shipped for free (excluding orders with heavy or bulky items).
  • We charge a flat rate of $9.95 for standard shipping within Australia.
  • We charge a flat rate $14.95 for Australia Post Express Shipping.
  • Heavy or bulky items may incur additional charges, particularly to remote areas.  
  • Products will be marked as a “heavy/bulky item” on the product page. If your order contains a heavy or bulky item, you will be contacted to confirm delivery costs prior to your order being sent. 
  • Alternatively, please contact us to obtain a quote for shipping prior to placing your order. 

Please double check your address is correct at checkout as unfortunately we cannot take responsibility for delivery to an incorrect address and there may be additional costs for a re-delivery.

Click & Collect

You can shop online an arrange to collect your order from our store. We will notify you by email to let you know that your order has been fulfilled and that it is ready to be collected. 

If your order is placed by 12 Midday, it will usually be available for collection that afternoon.