Shipping, Delivery & Returns
We dispatch orders every single business day. Provided your order is placed prior to 1pm and does not include any Pre-Ordered items, your order will be sent the same day.
We use Australia Post tracked parcel post for most orders and will on occasion use a courier for bulky items.
Please double check your address is correct at checkout as unfortunately we cannot take responsibility for delivery to an incorrect address and there may be additional costs for a redelivery.
All orders over $100 will be shipped for free*
We charge a flat rate of $8.95 for shipping anywhere in Australia.
We offer free local pickup at checkout and you will receive an email once your order is ready for collection.
For orders to New Zealand we charge a flat rate of $15.95 for all orders.
Some of our items (wooden/decorative/luggys) are bulky and heavy and therefore excluded from these flat rate prices. This will be clearly written in the product description. To purchase a bulky item, you can checkout as normal and we will contact you with an invoice for the additional shipping.
Alternatively you can email us at firstname.lastname@example.org before you place your order to get a shipping quote
These postage rates are clearly stated on this page and in the relevant bulky products. Any requests for cancellations on orders, due to any applicable shipping charges will incur a 5% restocking fee.
To check the charges of additional postage on any bulky items prior to committing at checkout please email email@example.com
We will happily exchange your item/s. We do not refund. The following Return Policy Conditions must met;
1. The items are returned within 14 days of the date of purchase.
2. Items must be in new and original condition as purchased, unworn, with all labels/stickers attached.
3. This tax invoice must be provided as proof of purchase. We reserve the right to refuse exchange if item is damaged or if you simply change your mind.